Accessing Counseling

Referrals are accepted directly from community professionals, parents/guardians or adult clients. To inquire about our services please email our Manager of Clinical Practice, Michelle McIntyre ([email protected]) or leave a message at 519-936-0108. Given our high volume of service inquiries, only email inquiries can be promptly returned. Telephone inquiries are responded to within 10 days.

You or your child’s name is placed on our waitlist once we have received your corresponding intake form by email, fax (519-936-1028) or mail. Intake forms can be downloaded here.

After receiving your intake form, Michelle McIntyre will contact you to confirm if our services are a good fit for you or your child’s needs, to let you know when our services may be available, and to book an initial intake session.

Child and youth clients usually do not attend the intake appointment given that sensitive issues are often discussed. Parents or guardians are asked to advise us if they feel it is in the child or youth client’s best interests to attend the intake appointment.

We regret that we are unable to offer parking in the back lot of 370 Queens Ave as our staff use our allocated parking. Unless clients have physical disabilities or have children in infant carriers, we ask you NOT to use visitor spots. Metered parking on the neighbouring side streets.

Preparing Children for Therapy


Frequently Asked Questions